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Values in Serious Game Design

Reference

Values Library

The study identified seven clusters of values shaping serious game design. Use this library as a shared vocabulary: pick the values that matter for your project, and follow the links to see where each one is won or lost in practice.

1. Civic & ethical values

Anchor games in social responsibility — public safety, harm reduction, human dignity, empathy and inclusion.

Social good

Public safety, environmental stewardship, public health and humanitarian concern as the reason the game exists.

Harm reduction

Avoiding physical, psychological or social harm to users and communities — non-traumatising scenarios, careful handling of vulnerable users.

Appears in: Functional description, Player choice

Dignity & respect

Respecting the status, autonomy and humanity of users and represented groups — adults treated as adults, non-patronising narratives.

Appears in: Functional description, Narrative premise & goals, Characters, Aesthetics

Empathy & understanding

Encouraging players to understand others' perspectives and situations, through narrative, second-person address and NPC design.

Appears in: Narrative premise & goals, Rules for interaction with players & NPCs, Point of view

Inclusion & diversity

Representation of diverse identities and experiences; reducing exclusion for low-income, low-literacy and marginalised users.

Appears in: Key actors (stakeholders), Societal input, Technical constraints, Characters, Hardware, Interface, Aesthetics

2. Learning, clinical & industrial values

Prioritise rigour and real-world utility — learning outcomes, evidence, fairness, efficiency, reliability, compliance.

Learning effectiveness

Alignment with learning outcomes, depth of understanding, and transfer to real practice.

Appears in: Functional description, Financial constraints, Technical constraints, Narrative premise & goals, Rules for interaction with the environment, Verification

Evidence-based practice

Clinical and educational rigour; claims supported by data, validation studies and controlled design.

Appears in: Technical constraints, Interface, Game engine & software, Verification

Fairness & comparability

Equal conditions across learners; unbiased, standardised assessment free of confounds.

Appears in: Actions in game, Context of play, Rewards, Strategies, Verification

Efficiency & productivity

Time- and cost-efficiency; streamlined workflows; scalable delivery.

Appears in: Functional description, Interface, Game engine & software, Game maps

Reliability & precision

Accurate measurement and repeatable results; stable builds for clinical contexts.

Appears in: Actions in game, Verification

Compliance & safety

Legal conformity and adherence to regulations and organisational policies, embedded in rules and checklists.

Appears in: Key actors (stakeholders), Actions in game, Player choice, Context of play, Rewards, Strategies, Game maps

3. User-centred & psychological values

Focus on the individual player's experience — accessibility, psychological safety, autonomy, consent, engagement.

Accessibility

Usable by diverse abilities, languages and hardware — simple controls, mobile compatibility, low-spec support.

Appears in: Societal input, Financial constraints, Technical constraints, Player choice, Point of view, Hardware, Interface, Context of play, Strategies, Game maps

Psychological safety

Avoiding shame, anxiety and undue stress — hidden scores, friendly failure feedback, non-threatening aesthetics.

Appears in: Financial constraints, Characters, Player choice, Rules for interaction with players & NPCs, Rules for interaction with the environment, Point of view, Interface, Context of play, Rewards, Aesthetics

Autonomy & agency

Allowing choice and control within safe limits — free exploration, self-set goals, optional disclosure.

Appears in: Key actors (stakeholders), Actions in game, Player choice, Rules for interaction with the environment, Point of view, Strategies, Game maps

Engagement & enjoyment

Making experiences compelling without undermining seriousness — “more fun than a lesson.”

Appears in: Narrative premise & goals, Rules for interaction with players & NPCs, Rules for interaction with the environment, Hardware, Context of play, Rewards

4. Cultural & representational values

Demand that games reflect authentic local contexts and foster genuine belonging.

Authenticity

Faithful reflection of real contexts and cultures — region-specific content, real processes, local signage and flora.

Appears in: Key actors (stakeholders), Societal input, Narrative premise & goals, Characters, Rules for interaction with players & NPCs, Rules for interaction with the environment, Point of view, Game engine & software, Strategies, Aesthetics

Recognition & belonging

Players see themselves and their communities — real photos and stories, co-designed characters.

Appears in: Aesthetics

Respect for local norms & laws

Adherence to local legal, professional and cultural standards, such as chain-of-responsibility law in safety games.

Appears in: Societal input, Rules for interaction with players & NPCs, Aesthetics

Global vs local balance

Reconciling internationalisation with local relevance — localisation is a matter of values, not just language.

Appears in: Societal input

5. Inspirational & experiential values

Attend to the emotional and imaginative dimensions of play — wonder, curiosity and joy within serious subject matter.

Wonder & awe

Fascination and a sense of scale and possibility — space exploration, immersive soundscapes, large environmental vistas.

Appears in: Functional description

Curiosity & exploration

The desire to explore, experiment and discover — open simulations, hidden interactions, experimental strategies.

Appears in: Functional description, Actions in game, Context of play, Rewards

Playfulness & joy

Enjoyment, humour and playful interaction — light-hearted mechanics, gentle jokes and surprises.

6. Market, institutional & fame-related values

The commercial and reputational pressures studios face — viability, investor expectations, recognition, compliance culture.

Financial viability

Profitability and studio sustainability — the ability to pay staff shapes which projects are possible.

Appears in: Financial constraints, Characters, Game engine & software, Verification

Investor & shareholder expectations

Risk control, reputation and return on investment — pushing toward safer themes and predictable deliverables.

Appears in: Key actors (stakeholders), Financial constraints

Recognition & legitimacy

Awards, reputation and professional credibility — a pull toward visual polish and flagship projects.

Appears in: Societal input

Compliance culture

Auditability, documented completion and external standards — a gravitational pull toward pass/fail e-learning patterns.

7. Technical & infrastructural values

The practical foundations of game-making — reach vs fidelity, collaboration, durable systems.

Accessibility vs fidelity

Balancing reach against technical richness — low-spec support vs high-end VR; motion-sickness-aware design.

Appears in: Technical constraints, Hardware

Collaboration & interdisciplinarity

Enabling diverse team members to contribute — tools and pipelines that let designers and artists build logic.

Appears in: Key actors (stakeholders), Game engine & software

Sustainability & craftsmanship

Durable, maintainable systems and artefacts — robust hardware, maintainable codebases, long-term support.

Appears in: Hardware